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1. Minimum Order Quantity
---For new customers, they can place a trial order to test the product’s quality and the sales in their markets.
2. If the voltage and plug of your product will come with my standard?
---We will confirm Voltage and plug with customer and produce machines as the customer’s request.
3. If your company can custom product as my required and put my logo on?
---All of our product are designed and customized as required including color, print, pattern and logo.
4.Different coins from different countries can be acceptable to coin selector? How about cash?
---Different coins from different countries can be accepted by coin selector. Also we can install a note recognize devise into the machine (as usually comes with the coin one)
5.If your company will send engineer to my country for technical problems?
---If customers need, our company will arrange our technicians to our customers’sites, and help our customers install and adjust their purchased game machines. We can also offer trainings to our customers’technicians and other related staffs to ensure the good operation of the sites.
6. Lifetime of your product?
---It’s according to the maintenance of product, generally speaking it’s about 3-5 years.
7.If your company can provide interpreter for us?
---Our company will provide the English interpreter for free, as for the rare language we will help customer to seek an interpreter company with favorable price and good services.
8. If your company can help me to reserve a hotel if we come to visit your factory?
---Our company can help customer to reserve a hotel if they come to China and we can pick up customer at airport or hotel if necessary.
9. How about malfunction?
---Our technician will make a professional solution with picture for customer, which shows how to operate step by step. If the spare part breaks we will replace it for customer with kind of charge or without charge.
10. How long will it takes to deliver goods from china to my country?
---As for the time different port is different. Generally speaking it’s about one month by sea,3-7 workdays by air.
Why choose QingFeng?
1. 15-year’s experience in game machine industry.
2. Customers from more than 150 countries.
3. Successful cases from dozens of countries’s game cities.
4. All-around and perfect profti-creating program.
5. Professional team offers technical support to customers.
6. 24hours online services from our professional foreign trade department.
7. All our game machines passed the CE certificate.
8. Our technicians go to different countries to help customers solve problems of their game city.